HAD II ACUPUNCTURE NOTICE OF PRIVACY PRACTICES

HAD II ACUPUNCTURE PLLC, DBA YOUACU

This notice describes how your health information may be used and disclosed, how you may access this information, and how we protect your privacy. Please review it carefully.

Federal privacy requirements under the Health Insurance Portability and Accountability Act (“HIPAA”) require healthcare providers to maintain the privacy and security of protected health information and to provide patients with notice of their legal duties and privacy practices.

At YOUACU, we are committed to protecting the confidentiality of your personal and health information. We reserve the right to modify or update these privacy practices at any time, as permitted by law. Any updates will apply to all information maintained by the practice, including information created or received prior to the update. Updated notices will be made available upon request.

You may request a copy of this notice at any time.

This notice describes how your health information may be used and disclosed, how you may access this information, and how we protect your privacy. Please review it carefully.

You may request a copy of this notice at any time.

Use & Disclosure of Health Information

YOUR protected health information may be used or disclosed for the following purposes.

Treatment

We may use or share your health information with healthcare providers, practitioners, or wellness professionals involved in your care or treatment coordination.

Payment

We may use your health information to obtain payment for services rendered, process insurance claims, provide superbills, verify benefits, or collect outstanding balances.

Healthcare Operations

We may use health information for operational purposes including quality assurance, scheduling, practitioner training, licensing, credentialing, compliance, and business management activities.

Authorization

Any use or disclosure of your information outside of treatment, payment, or healthcare operations requires your written authorization. You may revoke your authorization in writing at any time, except where action has already been taken in reliance upon your authorization.

Family & Individuals Involved in Care

With your permission, we may disclose relevant health information to family members, partners, caregivers, or other individuals involved in your care.

Emergencies

In emergency situations, we may use professional judgment to disclose necessary health information to assist in your care or notify responsible individuals of your condition or location.

Appointment Communications

We may contact you regarding appointments, scheduling changes, reminders, wellness follow ups, or practice updates through phone calls, voicemail, email, or SMS/text message communication.

Patients may opt out of non essential email and SMS/text communications at any time through the patient portal available on our booking platform at YOUACU.com. Please note that opting out of certain communications may impact appointment reminders, scheduling notifications, and other service related updates.

Required by Law

We may disclose health information when required by federal, state, or local law.

Abuse, Neglect, or Safety Concerns

We may disclose health information when necessary to report suspected abuse, neglect, domestic violence, or threats to health or safety as permitted or required by law.

National Security & Government Requests

We may disclose information to authorized federal officials for lawful intelligence, national security, military, or protective services activities when legally required.

Marketing

YOUR health information will not be sold or used for marketing purposes without your written authorization.

Patient Rights

You have the following rights regarding your protected health information.

Access to Records

You may request copies of your health records in writing. Reasonable administrative fees may apply for printed or extensive record requests.

Amendments

You may request corrections or amendments to your health information in writing. In certain cases, requests may be denied in accordance with applicable law.

Disclosure Accounting

You may request a record of certain disclosures of your health information made outside of treatment, payment, or healthcare operations.

Alternative Communication

You may request communication through alternative methods or locations to protect your privacy.

Restrictions

You may request limitations on certain uses or disclosures of your health information. While we will consider all requests, we are not always legally required to agree.

Confidential Communications

You may request confidential communication methods, including alternative phone numbers, emails, or mailing addresses.

Protection of Information

YOUACU maintains physical, electronic, and administrative safeguards designed to protect your personal and protected health information from unauthorized access, disclosure, or misuse.

While reasonable efforts are made to protect electronic communications, no method of digital transmission or storage can be guaranteed to be completely secure.

Questions & Complaints

If you have questions regarding this notice or believe your privacy rights have been violated, you may contact our office directly. You may also file a complaint with the U.S. Department of Health & Human Services or the New York State Department of Health. Filing a complaint will not affect your care or result in retaliation.

Contact Information

HAD II ACUPUNCTURE PLLC, DBA YOUACU

161 Water Street, Floor 23

New York, NY 10038

Phone: 929.202.2131

Email: youniverse@youacu.com

Website: youacu.com